Your MCP Spam Filtering details are accessed via the Spam filtering tab on the main MCP page:

1. Select the Spam filtering level that you require within a range of 1 – 15 (Strong to weak).

Spam email is usually quite easy to tell apart from legitimate email that you want to receive. Spam filters scan each message to check for words, phrases and technical details that are usually found in spam. The spam filter gives each email a score, depending on how many spam-like features it finds. Any email that scores too highly will be filtered.

When you set the sensitivity of your spam filter, you are choosing the lowest spam score that an email can have before it is filtered. For example, if you set filter level to 5 and an email scores 6, it will be filtered. If an email scored 4, you would receive it as normal.

2. Decide upon the action to be taken with a message identified as Spam: delete it or mark it as 'SPAM'.

It is recommended that you experiment with filter strength settings to identify the best setting for your circumstances. We recommend you use filter level 5, at first, and set the filter to indicate if an email is spam in the subject line. This way, you can set up a rule within your email client to move any emails with 'SPAM' in the subject line into your junk mail folder, enabling you to monitor the effectiveness of the spam filter.

If you chose 'Delete' spam, there is no absolute guarantee that a legitimate message will not be deleted.

3. You can minimise the risk of this happening by creating a 'white' list of email addresses that are not filtered; but any new or unknown address not in your 'white lit' sending a message will be subject to the server's spam filtering and may be discarded.

4. You can also create a 'black list' of specific email addresses that you have identified as originating spam or that you do not wish to receive mail from.